Mailroom Management Overview

Modified on Mon, 10 Aug at 3:23 AM

Easily manage incoming packages and instantly notify employees from the My Visitly App. 


Admin role required: Global Admin, Location Admin, Front Desk Admin and Delivery Manager

Feature availability varies by plan. Check What's in each plan on our pricing page to see if it's included in yours, or talk to our sales team about upgrading.


Mailroom Management simplifies how your workplace handles incoming packages by providing a seamless way to log, track, and notify recipients all from your existing Visitly tools. 


✦  When a package arrives, simply use the My Visitly App to snap a photo of the shipping label. The app automatically matches the name on the label with your employee directory to find the correct recipient. 


✦  Once matched, the recipient is notified through your preferred channels—email, SMS, Slack, or Microsoft Teams—letting them know their delivery is ready for pickup. 


✦  Employees can mark packages as picked up from the iPad Kiosk or directly through the My Visitly App. If a package goes uncollected, Visitly sends follow-up reminders based on your configured schedule, keeping your delivery area clutter-free.

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