By default, Visitly retains visitor data indefinitely for customers with an active subscription. However, you can customize the retention period to suit your needs.

Can I Set Up Automatic Data Deletion?

Yes! You can easily configure an auto-purge policy through the Visitly dashboard. This allows you to set a custom retention period, automatically deleting visitor data after your chosen timeframe.

How Do I Handle Visitor Requests To Delete Their Data?

If visitors request their data to be removed, you can delete visitor records through the admin dashboard. This will remove all related data, including photos, documents, and other visit details from the Visitly database.

What If I Need To Delete Data In Bulk?

For bulk data deletion, you can submit a support request to the Visitly team. Bulk deletion services are only available for customers on paid plans.